General Policy

All sales are final. Nuance does not offer returns, refunds, or cancellations.

Exceptions (Strictly Limited)
A return may be considered ONLY for ring size issues if:  
- The issue is reported within 24 hours of delivery  
- A complete unboxing video is provided  

Size Exchange
- Subject to product availability  
- Customer must bear return shipping costs  

Damaged Items

If you receive a damaged item, please notify us within 24 hours of delivery and provide clear images and video proof of the damage. Requests raised after this period or without sufficient proof may not be accepted. An exchange for the damaged item may be offered at no additional cost, subject to stock availability.

Refunds
No monetary refunds are issued  

Abuse Clause
Nuance reserves the right to deny any request that appears fraudulent, abusive, or non-compliant with policy.