Nuance respects your privacy and is committed to protecting your personal data in accordance with applicable Indian laws including the Information Technology Act, 2000.
1. Information We Collect
- Name, phone number, email address
- Shipping and billing address
- Payment information (processed via third-party gateways)
- Device and browsing data (cookies, IP address)
2. How We Use Your Data
- Order processing and delivery
- Customer support
- Marketing communications (email, WhatsApp, Instagram)
- Fraud detection and prevention
3. Data Sharing
We may share your data with:
- Payment gateways (e.g., Razorpay, Pine Labs)
- Shipping partners (DTDC, Bluedart, Professional Couriers)
- Marketing tools and analytics platforms
4.Cookies
Our website uses cookies to improve user experience and track behaviour.
5. Data Security
We implement reasonable security measures but do not guarantee absolute protection against breaches.
6. User Rights
Users may request:
- Access to their data
- Correction or deletion
7. Consent
By using our website, you consent to data collection and usage as outlined.
8.Updates
Nuance reserves the right to update this policy at any time without prior notice.